Placing an order Orders may be placed online 24 hours a day 7 days a week, or you can phone an order to 045 864022. Payment All online payments are made using the secure and safe Realex System, we accept Laser, Mastercard, Amercian Express. If you feel unsure about ordering online or don't have the use of a credit card, we are happy to accept your order by post \fax\phone. Payment for offline purchases may be made via cheque, bank draft or phone using Credit Card, Laser, etc. Availability We try to ensure that the goods shown in the online shop are in stock, however we cannot guarantee that all the items will be available. If we cannot supply an item we will contact you and may supply another product agreeable to you. Customer service Ballymore shop online operates a customer care policy, if the customer is unhappy with the goods and feels they should returned, they must inform ballymore shop online by phone 045 864022 or email shop@ballymoreshoponline .ie. Upon receipt of the goods (goods must be returned in the same condition as delivered) a full refund or exchange is due. Refunds will be made using the original payment method. Feedback Please feel free to contact us if you have a special request, suggestion or comment. We will be updating our web site with new products constantly, we will make decisions on the new products that we will be featuring based on the suggestions and requests from our customers to our web site. So please help us to serve you better, let us know what you think click shop@ballymoreshopeonline.ie to contact us . We hope you enjoy your shopping experience! |